Tracey Johnson and Benny the dog Vancouver Canada to the UK 31 January 2012

"Dear Christine,
We just wanted to say HUGE THANK YOU for everything you did. Benny had a great flight and was released by customs with no hold up so did a total of about 14 hours in the box. (much better than the 22hrs on the flight out etc) I will heartily recommend you to anyone I know and if we ever head back over there again we will definitely be calling you first!.
So, thank you very very much for everything you did.
Best wishes,
Tracey Johnson"  

Karen Adams and family and Mollie the dog, Sydney, Australia 14 December 2011

" Hi thanks for all your help in transporting Mollie to Australia . She arrived here safe and sound and very happy to see us .

Thanks for your help

Karen Adams"

Rebekah Barker and Kumatora the cat Sydney, Australia, November 2011

 " Hi  Christine,

I just want to thank you and your company for the help you gave to myself and Kumatora in her move from the UK to Tasmania, Australia. I missed her terribly as she sat in quarantine in Sydney. She has now been living with me in Tasmania for the last month and a half and as you can see from the photo settling in nicely. I live in my parents’ house at present and they have two dogs so Kumatora only comes out of her room when they go off for a walk and she treats the place like her own at those times. I was very worried about moving her so far across the world but your professional and friendly approach settled me and the relief I felt when you sorted all the paperwork for me was brilliant. Thanks so much for making it a nice smooth transition at such a stressful time.
Love
Mrs Rebekah Barker and Kumatora"

Myrto and Richard Preen and Pi the dog, Greece to the UK, January 2012

"hi,

Just wanted to say from both of us thank you very much for everything!
Your help and advice really helped make the process a lot smoother and less stressful.

best regards
Myrto & Richard"

Chris Sanders and Jess and Abbey the dogs, Cyprus, January 2012

"Hello Christine
Just to let you know that everything went really well with Jess and Abbey's flight and collection at the airport.
I hired a van at Southampton to take them (and us) to Bournemouth Airport from Southampton. The man was there at 7.30am who looked after them at the airport whilst we checked in, the flight departed on time (there were only 31 people and 2 dogs on board).

All paperwork was fine and no hold ups at all with them.
They both travelled well and it was only about 40 minutes after landing that they were running around the car park just like it was a normal everyday walk and were both completely well and unstressed.
All that we can say is thank-you very much to you and all involved for a very easy move for our dogs to Cyprus. They are both very much enjoying their new found freedom of being able to virtually run outdoors all day.
Thanks very much.
Chris and Jenny Sanders.”

Mr and Mrs Montgomery and boys and Bismark the puppy, Ireland, January 2012

" Dear Jerry & Christine...

 Thank you so much for the courier service! You made it all possible. He  arrived at our home safe & sound & is settling in well!

 Thank you also for the card & information.  Most thoughtful &helpful!

 Kind regards
 Colleen"

Mr and Mrs Smith and Barney the dog, UK, January 2012

"Barney arrived safe and sound last night.
Thank you for everything.
Melly"

Jacqui Barrett and Benji, Queenie and Feebee the dogs, UK, January 2012

Mr and Mrs Black and Bieber the dog, Saudi Arabia, November 2011

 "Hi Christine
I just wanted to let you know that Bieber arrived safe and sound here in Saudi as planned on Thursday. She was glad to see us all and was in a really good state (was told she may soil herself!!) and so was the crate which she is now using as her bed till her own crate arrives!! She has met one other dog yesterday so far and was very giddy.

Thank you so, so much for all your help, care and attention in transporting her for us and I will certainly use you again on our return and will recommend you with much enthusiasm!!
Thanks again
Claire xx"

"Hi Christine,
Many Thanks for all your care and hard work, she arrived here safe and sound and seems pretty much at home already. We will be highly recommending your services.

Thanks again from all the Black family.
Best Regards
David"

Michele Stokes and Sally the dog, Melbourne, Australia, September 2011

"Hi Christine,
Sorry it has been a few weeks since we picked Sally up in Melbourne, but I just wanted to let you know that she is absolutely loving her new life here spending lots of time on the beach. We can't thank you enough for all your help and advice on how to make Sally’s trip as stress free as possible. I thought you might like a photo of her on the beach, unfortunately she has taken to digging.....we hope she is not trying to dig her way home!!
Many Thanks
Michele, Mike and Sally xx"

Mr and Mrs Randall and Dora Bella and Tiffany Randall, Sydney, September 2011

"Hi, thank you so much for your help with moving Tiffany and DoraBella to Aus.
They have settled in well here.
Gillian Randall."
Michele Stokes and Sally the dog, Melbourne, Australia, September 2011

Mandy Gosling and cats and dog, UK, November 2011

"Hi Christine,
Thank you so much for your help, cats and dog now safely in the country.
Regards
Mandy" 

Steve Williams and Dino and Reggie the dogs, Cyprus, November 2011

"Hi Christine,
Just a quick note to let you and Mackila know that Dino and Reggie arrived safe and sound! Thanks to both you and Mackila for your help, she was a great help at Gatwick and we would not have managed without her.

Thanks once again,
Steve"

Mr and Mrs Trowsdale and Beau and Millie the dogs, Florida USA, October 2011

"Hi Christine,
Just a quick note to say that Millie and Beau arrived safe and sound.  Thank you so much for your help in getting our dogs over to us, they really are part of the family and have helped the children settle a lot more quickly.  Keith was great and arrived on time, please say a thank you to him for us as well.
Thanks again Christine.
Tracy x"

Dave Barnes and Nellie and Bow the dogs, Dubai UAE, October 2011

" Bow an Nellie are home.
 Both jumping around like children.
 You would not know they had been around the world.
 Will send you pics later.
 Many many thanks to you and all your team - great job.
 And the offer still stands if you need a break in the sun.

 Dave and family"

Helen Winchester and Fergie the dog, Gatwick, UK, October 2011

"Hello Christine,
Thanks for your help with Fergie, She is now in the UK at my parents house enjoying life in Brighton!

Travel from Rhodes went smoothly and the customs people were great at both ends. One thing they said at Gatwick was that  the kennels for the dogs were all a little small. Fergie traveled with two other dogs, one very large Lab and the other a Springer Spanial both of which flew out to Rhodes in their kennels and came back in the same kennels so were bought for them and approved in the UK. Fergie was measured by us and our vet and fitted with the correct kennel so we were all a little suprised to be told they were ALL too small. I am just informing you as maybe this might be a problem for further dogs moving in and out the UK.

Thanks once again for all your help.
Kind Regards
Helen Winchester"

Mr and Mrs Tuck and Dylan and Alfy the dogs Perth October 2011

"Hi Christine, well here we are two weeks into their quarantine period, halfway as of today. Been to see them and they are fine, doing all the normal things you would expect, probably becoming more "doggy" having to spend time around other dogs. The two are together in their runs, we are allowed to walk them for 30 mins and groom for a further 30 mins. The staff at Byford seem to have taken a shine to them both, which is also nice to know. Again many thanks for all your help. If we can be of any help as we are out here, please ask
kind regards
Neil and Barbar Tuck."x

Mr and Mrs Phillips and Jasmine the cat Wellington, New Zealand October 2011

"Thanks Christine for all your assistance to Helen
Do you know when she will arrive at the quarantine at Levin, North Island, New Zealand as I would like to check if she is well on arrival?
Ken Phillips
New Zealand"

Helen Washer and Muffin the dog, UK October 2011

"Hi Christine,
Thanks for everything, Muffin landed safely in Manchester as planned.
Regards,

Helen"

Mrs Grech and Bo the tortoise, Malta, October 2011

"Hi Chris
Just to let you know Bo and I have arrived safely in Malta. I will forward some pictures of him and Cliffi when they are settled.
Thanks very much for all your help.
Kind regards.
Kathryn"

Tania Harvey and Lola the dog, Melbourne, August 2011

"Hi Christine
A slightly belated thank you for organising Lola's transit to Perth.
She arrived with us a couple of weeks ago, fit and well and seemingly unbothered by quarentine (tho I wish she could share her story!). Thanks for making the move a bit easier and for going the extra mile in helping her to get to Oz to our timetable.

We would not hesitate to recommend you to anyone thinking of moving their beloved pets to Oz or anywhere else.

Bless you.
Best wishes
Tig and Graham Harvey"

Mr and Mrs Rowlands and Charlie the dog, melbourne, Australia September 2011

"Hello Christine! (from sunny Australia)

I just wanted to sincerely thank you for all your advice, support and time in transporting Charlie to Oz, including all the telephone calls and reassurance in the final few days when his bloods were in question.

You really helped to minimise the stress we felt and I knew Charlie was in your capable and caring hands.

My Mum and friend were also really impressed with your service and personal touch, when they dropped off Charlie to Whitehouse.

We will send a picture to you when he arrives from quarantine in October.
Many thanks again, and I will always recommend you to others.

All the best to you
Tean"

Dawn Yu and Hippo and Seal the dogs, Hong Kong, August 2011

" Dear Christine,

 Your service for this transfer was perfect. In fact,  you dealt with  everything so well that I thought the Chinese agent (arranged by  myself not through Christine, big mistake!) would offer similar service. Your price was very reasonable and the wooden crates were very well made.

What impressed me the most was the shredded paper and sweet hand-written note that came with the crates.  Thank you so much for making things as easy as possible for both the dogs and us owners.

I have finally got some photos of Hippo and Seal. They are settling very very well in China with my parents. They get lots of walks and food every day. I miss them so much that I am going to visit them next month.

Thanks again!

 PS a note for Chinese pet owners, do not use Pet Express:  http://www.ysxwl.cn/, they are very unprofessional, rude and have no clue/respect for import regulations. They held up one of the dogs for 20 hours and asked for an extra £300 for releasing that dog, caused  huge stress to both the owner and the dog.

Regards
Dawn, Seal and Hippo Yu"

Mr Harris and Ella the dog, UK July 2011

"We got here. No problem as soon as we got to pets on jets she was there waiting thanks"
 

Andrew Scott and Finley and Archie, Cape Town South Africa, June 2011

Jess and Mike Whitall  and Tyler their dog, Perth, Australia, June 2011

"Hi Christine

I'm not sure if you've seen my message below yet, but here are a couple more photos I took of Tyler yesterday!  The one of him swimming is at a lovely park where dogs can run free, it's only a 15 min walk from where we live.  The one by the pool is in our back garden!  We can't believe we managed to find a place we could afford with a pool, we will all need it when the summer arrives!! 

As you can see, all in all it looks as though Tyler's come through the whole ordeal relatively unscathed!!!

Thanks again for all your help.

Best wishes,

Jess, Mike and Tyleroo!

____________________________________________________________________________

Hi Christine,

I've been meaning to email you to let you know that Tyler came out of quarantine last Thursday.  Carol at the quarantine centre is lovely.  She thought Tyler looked like a cross between a badger and a hedgehog!!  He was very good and just got on with it, he seemed perfectly happy in there when we went to see him.  He was a bit feral though!  He kept barking at all the other dogs and when we took him to the exercise area he just kept running around barking at the other dogs in the other exercise areas!  His bark was quite hoarse by the time he came home.  I think it's getting better now, he hasn't barked much, he has the occasional bark, but we are trying to discourage it!  He needs to rest his voice we think!

He was so pleased to come out.  I got him home and he had a good sniff around the house and garden.  I gave him a bath and then took him to the park up the road for a run around.  When we came back he slept and slept!  He's still sleeping loads!  He's quite perky between snoozes, but I think all the sleep deprivation of a kennel environment has caught up with him!  He's enjoying the home comforts and leftovers! 

We took him for a walk yesterday afternoon to the Kalamunda National Park, which is very close to where we are living.  It was a lovely warm afternoon and he enjoyed swimming in the creek to cool down!  You should have seen him, he was sooo happy to be running around free again! 

Thanks again for all your help and advice, you really did a fantastic job of helping us to get Tyler here and we are so pleased he is with us.  It wouldn't be the same without him. 

Here is a photo of him sleeping the afternoon he came out of quarantine!  He wasn't at all stressed by the whole experience, just `dog tired'!!  I'll email you some more photos when we get some good ones of him.

Very best wishes from Mike and I and a big lick from Tyler.

Jess"

Pauline Bill and Katy the cat, Perth, Australia July 2011

"Hi Christine
Katy eventually arrived last night. I have just come back from visiting her.  She is absolutely fine - it was lovely to see her.
Thanks for all your time and patience.
Many thanks
Pauline Bill"

Jessica Whittall and Tyler, Perth, Australia, June 2011

"Thanks for all your help Christine, you certainly made it a lot easier than it could all otherwise have been. We will send you pictures of Tyler when he's at home with us and we are all settled in and enjoying our new life. Best wishes. Jess"

Sonya Byham and Marley and Hope the dogs UK June 2011

"Hi Christine just wanted to say thank you from all of us for your help wth bringing
Marley and Hope home to the uk. Everything went very smoothly and the dogs are fine. Hope doesnt like our other dog Paco but otherwse they are settling in.
Thanks again.
Kind regards

John Temlett and Josh and Ollie, Sydney, Australia, December 2010

"Hi Christine
Sorry it has taken a while, but just wanted to say thanks very much for all your help in getting Josh & Ollie over to Australia. They coped well with the flight and have settled well. They are enjoying their new home, and made loads of new friends, but haven't yet met a kangeroo (come to that nor have I yet!)

I have attached a couple of pics of the boys enjoying the sun - Ollie of course is sleeping as usual!

Anyway, once again many thanks, especially in helping us through the trauma of Ollies near miss with the false positive blood test - what a nightmare that was!!!
I hope all is well with you and would be happy to recommend you and your services to anyone if asked.

Kind regards - John, Josh and Ollie

Mr Minchella and Faith Harris and Carna the dog, UK, April 2011

"I hope you are well and thank you so much for all your help getting her over here. Take care, regards Faith"

Mrs Hadjiantoni and bunny the rabbit, Paphos, Cyprus April 2011

"Thank you very much for your help! I really appreciate it! thank you !!!!!! Best regards Irene ps i have received the documents in the post this morning. Thank you again!!!!"

Mrs Dennis and Jenna the dog Perth, Australia April 2011

" Hi christine Jenna has just been given the ok, thanks for all your help you have been brill xx"

Anne - Marie Garton and Bella and Basil UK April 2011

"Thanks for all the info about the re timed flight and handler Christine. We are now in Athens and heading of to Crete. Hope to see the cats tomrorow! Thanks again for everything Anne-Marie"

Tracey Mcainsh and Barnaby, Perth, Australia March 2011

Hi thought Id let you know that Barnaby is fine and doing well,
He has taken to being back like a duck to water. 

Thought you would like to see some photos of his time here so far.
 
Thanks again,

Tracey

Rebecca Giles and Toby, Melbourne, Australia April 2011

Gemma Costin and Misty the dog, Melbourne, Australia, April 2011

Just wanted to say thanks for all your help and support in moving misty.  We are missing her like mad and im worried about her being scared and alone but ive spoken to the quarantine staff and they seem very frinedly and said although Misty is ver timid at the moment and hasn’t eaten, she gives them her belly for a rub when they go to stroke her and she is giving them lots of licks, so shes not totally scared!  I guess it will take her a while to settle in espcially as she has never stayed in kennels before and being in a small box for over a day and the sensation of flying must have been pretty scary for her. Thanks again, and as soon as we have found somewhere to live I'll send you a photo of misty in her new home. Gemma"

Tasmin Varley and Cleo and Jinx the kittens, Faro, Portugal, April 2011

"Hi Christine
 
Just to let you know that Cleo and Jinx arrived in Portugal safely last week.  Apparently, the flight was 30 minutes ahead of schedule, so when we arrived at the cargo area to pick them up when the plane was due to arrive, they were just being delivered.  We had to wait another 20 minutes or so while the paperwork was sorted.  We did have some cause for alarm as could only see one kitten in the container, so had to unpack it to check that there were indeed two inside.  We found poor little Jinx at the back burrowed under a fleece and obviously very frightened.  So, without further ado, we got them home as quickly as possible. 
 
Now, here we are 3 days later and both of them are now settled in, eating well and chasing each other around incessantly.  They are so cute!  We're busy swapping sleeping blankets between them and Ozy, our other cat, before making the 1st proper introductions.
 
Thank-you very much for all your help and advice with the transportation process - I'm just glad they're here and hope they will enjoy a long and carefree life in the sun.
 
Best wishes//Tamsin"

Terry Harrison and Jake and Woody the dogs, Paphos, Cyprus, April 2011

"Hi Christine, Just a quick note to say Woody & Jake had a stress free flight and arrived fit and well. They are both settling in to their new life in Cyprus.

Regards Terry."

Mrs Wells and Humphrey the dog Orlando, USA March 2011

"Hi Jerry and Christine, thank you so much for your care with Humphrey. Cage is great for him, couldn't look out of grill was waiting by back door to come out! Driver was fabulous, on time, very nice person and very caring of Humphrey. Just hope my experience the other side the same....Take care.

Mrs Philpin and Jimmy Choo, Layla, Smegal and Bella the cats, Palma to Manchester UK
March 2010

"Hi Jerry and Christine just to let you know that pussycats are all home safe. Thank you for your help!

Mrs Lynn and Monty the dog Faro, Portugal, April 2011

"Christine, all went smoothly and on time. He is absolutely fine and just had walk on beach. All tired now! Thanks very much for your help. Many thanks.

Mrs Heydenrych and Lucy Lu the dog, Cape Town, South Africa, March 2011

"First and foremost: a major big thank you for your help and patience. We really appreciate it. Let me know on which sites you want me to put positive feedback, and I'll do it!

Kind regards Ilze"

Jackie Darbyshire and Kassy, Perth, Australia, February 2011

"Hi Christine, You said you never get to see the pet's after they've arrived at their destinations. Well here's Kassy on our local dog-friendly beach. She was absolutely fine when we went to collect her. Glad to see us, but looked great. She's been out of quarantine just over a week now and seems to have accepted it as home. She's happy if she's with us really, but we're really pleased with how everything went and and you can see from the photo, she seems happy enough - not too keen on big waves in the sea though, but hopefully she'll get braver. Thanks for all your help, Jackie"

Lesley Tucker and Poppy the dog Perth, Australia March 2011

"Hi Christine
 Thought I would send you a photo of poppy in her sunnies. She was over the moon to see us at byford on Thursday and has settled down well to life in Oz although she has yet to meet her first kangaroo.

 Thank you for getting her here to us safely.  She was fit and healthy and other than missing us she had obviously been well cared for. We also collected her travelling crate and it is still in excellent condition despite travelling half way across the world. Your hand made crate looked fabulous compared to some of the dubious ones stacked up at Byford. Pops also says thank you for the 5 star luxury she travelled in, although the onboard entertainment was a little dull. I will not hesitate in recommending you to anyone that has to transport a much beloved pet anywhere in the world. You were kind and caring of our stress and worry and also kept us up to date on everything. I applaud you and your company for a job done that surpassed excellence.  Thank you.

Kindest regards always

Alan and Ann Green and Pip the dog, Alicante, Spain

Alex Goh and Max the dog, Manila, Philippines, March 2011

"Max has arrived in the Philippines. Thank you very much for your help"

Mrs Crawford and Finlay the dog, Amsterdam to the UK, March 2011

"Hi Jerry,

Thank you so much for all your help, the driver was brilliant and put Fin at ease right away. I was the one feeling guilty about the driver, he must not of got to bed till past midnight. But it really was wonderful for Finlay not to be away for even one night. Thank you again, and I would definitely use your services again, many thanks, Rebecca. p.s Finlay seemed so thrilled to be back home and was a bit of a mad nutter at the beach today :)"

Poochies Pet Hotel, Tenerife South, March 2011

"Hi Christine thank you for getting Barny, Meg and Brandy home safe yesterday. Pete."

Mr and Mrs Darbyshire and Kassy, Perth, Australia, February 2011

"All went will with Kassy, Vet has checked her, so she's on her way. Thanks for everything. Jackie"

Lesley Tucker and Poppy, Perth, Australia, February 2011

"Thank you for the crate. It has just been delivered. Poppy loves it already and is fast asleep in it

Pops all good. Vet happy on our way back home now. Many thanks
Lesley x"

Sara Summers and Hamish, Melbourne, Janaury 2011

"Dear Christine I just wanted to thank you and all at Whitehouse Cattery for your help in transporting Hamish to Australia. Your professionalism put me at ease and I thank you for the quick response to any queries I had.  Hamish has now been released from Spotswood and is the same little fur-baby I left behind.  Kind regards
Sara Summers & Hamish "

Mr and Mrs Horspool and Sam, Sydney, February 2011

"Thanks for everything. Sam apparently fine and dandy and sleeping off her jet lag in Sydney.

Thanks to all. Andrew Horspool"

Rex transport and Teddy the puppy!, Mexico City, Mexico, January 2011

"Yes, everything went fine.

Thanks again for everything.

Kessie" 

Mrs Kaye and 2 cats Stevenage, UK, January 2011

Dear Jerry,

Just a quick line to thank you very much for arranging for my cats to be collected and delivered to our new home by George.

All went well, as far as I know, and the cats are beginning to settle in.

Thanks again.

Regards
Carolyn

Mr and Mrs Colk and Charlie, Costa Rica, September 2010

"Hi Christine,
I am so ashamed that I haven´t emailed you before.  It has been quite difficult finding our feet in Costa Rica but we are finally getting there.  Within the last 10 days we have finally got electricity but we still have no telephone line and, therefore, no internet although I do now have a mobile phone which works at the house. We had torrential rain and landslides when we first got here and also quite a strong earthquake!

They did take their time releasing Charlie.  We had all the correct paperwork but they still held him in his crate, in a very noisy warehouse for about 4 hours and he was quite stressed when we finally got him.  He had no water and was desperate for the toilet.

Charlie is doing fine and now has a new companion, a little dog which we picked up on the road in really poor condition, the vet says she was only 24 hrs from dying.  Her rear legs are deformed so maybe that is why she was thrown out.

Hopefully I have managed to attach photos of Charlie and the new dog Sally.
I would like to say that I would recommend you and your team, without hesitation, to anyone who is thinking of moving their pet abroad. We chose Costa Rica where nothing is straightforward and it was very difficult to find out about the necessary paperwork to import a dog into Costa Rica.

Thank you for your patience and care when his flight had to be delayed twice, once because we didn´t have the relevant import licence and again because of injury. Without your help we would never have found our way around all the red tape.
Best wishes
Sue and Vic Colk"

Mr and Mrs Cunningham and Benson, Abu Dhabi, January 2011

from the breeder:

"Hi Christine
Thanks for looking after him, and i thought your young lady was lovely with him. His name is Monty now, and he is settling in fine.
Thanks again
Val"

from the agent in Abhu Dhabi:

"Hi Christine Thanks for the e-mail and the information. Benson arrived safe and sound and everything went well at the airport and it was very busy in the customs but we did keep Nicola informed on the progress. The client was happy. Thanks for all the help and effort in this shipment and you had been very helpful. Hope to work with you for more and more business. Please do let me know if you need more information at any time. kind regards, Terry Gomez Senior Pet Relocation Advisor American Veterinary Clinic Abu Dhabi, UAE"


from the new owners Mr and Mrs Cunningham:

"Hi there Christine I just wanted to send you a short note to thank you for looking after our little baby.
You are right,,,,he is so special, we have totally and utterly fallen in love with him!!  He didn’t arrive until midnight on Thursday evening – he was held up in customs – the poor thing didn’t know what was happening. He has settled in incredibly well and has made huge progress over the weekend – we are so very proud of him. Thank you once again for all your help!! Rgds Nicola"

Mr and Mrs Roe and Mia, Las Vegas, Usa, January 2011

"Thank you sooo much for her care!  Speak soon. Love Kelly xx"

Nicci and Neil Hudson and Willis the dog, New Zealand, November 2010

"Dear Christine,

We have been here just over 3 weeks now & Willis has settled in really well.  We collected him from the Customs building in Auckland & he was definately glad to be out of the crate after nearly 30hrs in there.  Although it hasn't put him off using the crate again.  We took it home from the airport with us & have it out in the garden.  He is still going in & out of it at times.

When we got Willis back to the rental property he jumped straight up onto the sofa & made himself at home.   We have found a number of parks & beaches to take him & Willis is enjoying his daily swims.  Hopefully he will lose some weight!!

I would like to thank you & your Husband for all the help & support in getting us out here.  We really appreciate everything you did.

Hope you all have a very merry Christmas & a great new year.

Love Nicci, Neil & Willis"

Mr Cousins and Fenn the dog, Frankfurt, Germany, December 2010

"Thank you so much for all of your service you have been brilliant.
Regards
Andre"

Mrs Sears and Keira the dog, Melbourne, Australia, November 2010

" We've arrived save and sane! (well almost!)
Thank you for a painless handover!

Regards
Yvonne"

Mr. & Mrs. Chapman and Merlin and Nancy the cats from Malaga, Spain and into quarantine UK,  November 2010

"Hi Christine,
Just to let you know Merlin and Nancy have arrived all safe and sound at Precious Pets.

Thank you so much for all your help.

Kind Regards

Keith and Lindsay Chapman "  

Caroline Gibson and puppy, Strasbourg, France, November 2010

"Many thanks for the excellent service. I will definitely be in touch again when I need a dog to go to France/Germany.

Cheers

Caroline"

Mr and Mrs Ball and Zara the Cat, Cyprus, November 2010

"Dear Christine

Just a quick e-mail to let you know that Zara arrived safe and sound in her new home. Thank you for your service, everything went well and the only hiccup was at East Midlands airport where we were an hour late in setting off due to problems with air traffic control in Paphos.

She is eating well but at the moment spends most of the day behind the sofa bed in the spare bedroom, although she seems to get a bit braver everyday.

Thanks again, kind regards 

Ken & Beverley Ball"

Mr and Mrs Hughes and Palermo and Sicily the cats, Nice France to the UK October 2010"

I trust this email finds you well.

Many apologies for the delay in finally getting back to you, I have only just crawled out of my sick bed (still not well!) in order to send you this mail.

I want to thank you very much for the service of you and your team in bringing my Siamese cats back from Nice to Bideford.

Everything was stress free from start to finish: communications top drawer, all timings spot on and the kindness and care of the driver, exemplary.

Really appreciated.I look forward to speaking to you again in the future.

With best regards

James Hughes"

Steve, Kim, James and Grace Elford and Buster the dog, Perth, Australia, July 2010

"Hi Christine,

I am writing to thank you and your staff for coming to our rescue in our hour of need. As this is a very stressful time for all members of our family, including the little four legged one I would like to express our sincere thanks for helping us in our moment of need. Without your help I do not think we would be in the position of finalising out move.

As true professionals you managed to reassure us that everything would work out fine and that you would take our little man and ensure that he travelled with the minimum of fuss and stress we left in your hands. Without your knowledge of the procedures, your contacts and good reputation that you have built with the respective government departments his paperwork and export could not have been arranged so quickly and not delay our plans any further.

I cannot say how grateful we are as a family for your help and would not hesitate in recommending you and your services to anyone as we feel that you and your staff have always put Busters well being first and have made us feel at ease throughout.

Thank you all very much

Steve, Kim, James, Grace & Buster"

"hi!
Sunni arrived safely in RIga. I would like to thank you so much. I found your assistance so kind and helpful. Kieth the driver was an absolute star with sunni, me and my partner cannot thank you enough. If at any point you require any referals please do not hesitate to contact us. We are absolutely stunned at the service that you provided. Your professionalism has also been recognized with my family in latvia and are already recommending your service to family and friends. Again Thank You!

I Sirmaca"

Mr and Mrs Breach and Tommy the Dog, Melbourne, May 2010

"Dear Christine

Have just received first photos of Tommy on his way to his new home in
Adelaide. Mark & Michelle collected him last Friday. He apparently has
settled in well and appears to have forgiven them for the enforced
absence!!
I hope this attachment works. I am a novice at this and have a lot to
learn.
Best wishes Barbara Breach."

Mr and Mrs Breach and Tommy, Melbourne, Australia,  May 2010

"Thank you Christine for your help and guidance on Monday 24th.  Mark heard from the quarantine centre in Melbourne today. The male handler who is looking after Tommy phoned him, Tommy is fine, a bit quiet but no doubt that will soon pass.

It was all a bit of a rush at the Swissport end.  We were there in plenty of time, the reception obviously did not advise the government vet or the warehouse that we had arrived and were waiting to be called. However he went in without a problem and after some rapid form filling he was whisked away."

"Hi Christine,
Ozzy has been out of Quarantine for almost 3 weeks now, he was well looked after there, had been groomed etc and was obviously well liked by the staff there!
I am enclosing some photos of him enjoying his new life in Australia. Thanks for your care in organising the transport over here, I won't hesitate to recommend you to anyone!!

Sarah Hexamer and Wolf and Simba the dogs, Christchurch New Zealand

Simba and Wolfs Great Adventure
"Simba and Wolf coming out of their crates after their journey to New Zealand and greeting their owner with a traditional maori greeting!!!"

"Hi Christine Sacha is getting on fine will send more photos when she is back with my daughter. Love Lynda."

Mrs Hook and Tiggy, Barney and Purdy, Sydney, February 2010

"Dear Christine

Just to let you know that Tiggy, Barney and Purdey have arrived in good nick in Sydney.  They've settled in OK and will be seen by the vet tomorrow.  Thank you again for your help - if I can recommend you I will certainly do so!

Regards
Alison"

Mr and Mrs Chui and Sophie, Hong Kong, February 2010

" Dear Christine,
Just want to let you know Sophie has arrived safely and is settling very
quickly so we wish to take this opportunity to thank you all for the care
you have given her. Many thanks. Kind regards,
 Daniel and Janet"

Emillie Ruston and Dorothy and Charlie the cats, France, February 2010

"Hi Jerry,
I just wanted to say a quick thank you from all of us for getting the cats
to France safe and sound! It sounds like they arrived in great shape and are
now settling in well. Hope you got back to the UK alright.
Thanks again!
Emillie
Hi Jerry,
I just wanted to email you to thank you for looking after the cats so well!!
You obviously have a flare with animals! It did not take them long at all to
eat etc.  And even, Dorothy the ginger one, settled down very quickly.
Charlie and I hope that your journey back did not take you long and hope
that the problems with the lake are resolved quickly.
Thank you once again and best wishes
Jules"

Mark, Carolin, Samuel,Joshua and Micky, Australia, January 2010.

" Hello, just thought we would let you know that Micky is happily with us
here in Australia. We visited him several times in Quarantine, where he was
very well looked after and seemed relatively content.  Strangely, he ripped
up his pillow and bed the night before we picked him up so perhaps he felt
that 30 days was long enough as well. He is his usual happy, placid and
content self and is getting on very well with my Uncle's dog.  We are so
happy to have him back.  This
picture of him shows his 'proud' sit when he is straining to impress.  It is
a very typical Micky pose.  Poppy, my Uncle's dog is laying down next to
him.  She came over from the UK when she was two. Thank you so much for all
your help and support with the move, we are so very grateful. Best wishes"

Mr and Mrs Barley and Dusty and Sparky the dogs, Auckland New Zealand, January 2010

“Hi Christine we all got there safely yesterday Dusty and Sparky fine although tired and hungry and v v pleased to see us. Don’t know how they did it – their boxes were poo-free. We’ve got great photos and we will email them through to you. THANK YOU for everything & the card too. We were able to leave the boxes behind with Air New Zealand who allow other companies to use them in exchange for donations to the National Animal Charity. We’re v grateful to you and your team. Love Sue and Pete”

Mr Momumomin and Emaru and Osaka Doberman puppies, Osaka Japan, December 2009

“Hello, Hi, I am very happy and thank you for your many help!! Many thanks for you. Thank you so much!!!”

Mrs Dunkley and Elsa and Tigger the cats, Sydney Australia, December 2009

“Thank you for all your help”

Robbie Williams the singer and his girlfriend Ayda Field!!!!!!!!!!!!!
 (through a member of their staff Mairead De Barra..............) and Abba and baby their dogs, Los Angeles, December 2009

“Dear Christine,  Happy New Year to you & all your family, I am delighted to say Abba & Baby are settling in to life in LA very well, & again A BIG Thank you for all your help. Hope 2010 brings you lots of joy ,  all the best Mairead De Barra..............”

Mrs Yehling and Ben the dog, Atlanta USA, November 2009

“Hi Christine just wanted to let you know that we made it and everything went smoothly. Thank you so much for your help getting Ben through customs during their “off” hours. Dennis was very nice and took good care of Ben while we got through customs, got our luggage and our hire car. I appreciate all your help and hard work and I wish you the best for you and Jerry. Take care”

Mrs Mudd and Sugar the do,g Johanasberg South Africa, November 2009

“Hi Christine just to let you know Sugar has arrived safe and well in South Africa, all that worry, I didn’t sleep for two nights, (I didn’t have that problem even when the girls were little), anyway Kate said he was a little dis-orientated for a while but soon came round, he even got that excited he jumped into the swimming pool, that soon woke him up.

Thank you for all your help, you have been great.

Kindest regards xxxx”

Mr and Mrs Browne and Findlay the dog, Athens Greece, September 2009

“Hi Christine apologise for the long delay in getting back to you but we have only managed to get our broadband connected here in lefkada! Many thanks for the expeditious handling of our little fella! He had a great trip (we think) and arriving in Athens seemingly none the worse for his adventures. The crate was comfortable, he elected to spend the whole of the road trip from Athens to lefkada in it (pee breaks allowing of course).

Keith, your airport man was extremely helpful and telephoned us when he had successfully put Findlay through the ‘doggie’ departure gate which was reassuring for Debbie as she had been worrying about this side of things during the build up to the trip.

We have settled into our new lifestyle and Findlay is particularly happy as he gets at least three long walks a day, something we never managed in the UK with us both working. Weather here is a bit ‘iffy’ although until this week has been very nice in fact quite ‘balmy’ but they did have a very hot summer. We’ve got a whole five months to prepare ourselves for that next year, by then we shall all be fairly well acclimatised.

Once again many thanks to you, your staff and continued success to white house kennels, we will endorse your services without hesitation it given the opportunity!

Kind regards”

Mr and Mrs Davis and Holly the dog, Auckland New Zealand, September 2009

“Hi Christine and staff finally got connected to internet. Well we all arrived safe and sound, Holly was in better condition than us we had our knees under our chins for 25 hours no spare seats on plane so could not stretch out. Holly loves her new life here in NZ, she goes in the sea mist days and runs the length of the beach several times jumping the waves and trying to catch the birds.

A very big thank you to you and your team for all your care in the preparation of the transportation of Holly, many many thanks. Kind regards”

Mr and Mrs Bates Jolly the dog and Rosa the cat, Christchurch New Zealand, September 2009

“Hi Christine Jolly and Rosa arrived safely in NZ Sunday and Andrew collected them from Christchurch. They are very happy here and we will send you a photo when we have found the camera – we have not yet unpacked anything as one of our daughters is in bed with a tummy upset with temperature and what with taking care of her, jet lag and finding a house to rent we are at sixes and sevens a bit! We like the card waiting for Jolly and Rosa and will email a photo just as soon as we find a home for us all.

Best wishes and thanks again for all your help – we made it!”

Mr and Mrs Ruddick Ben and Bonnie the dogs, Lousiville USA, August 2009

Mr and Mrs Manning and Bruno the dog, Larnaca Cyprus, August 2009

“He’s drunk 2 pints of water eaten a whole tin of food, made his mark on the grape vines and grapefruit trees and pot plants and although a little quite he is fine and beautifully groomed to boot many thanks”

Mrs Barton and Bell the dog, Faro Portugal, August 2009

“Hi Christine Bell arrived ok and on time. I have bathed and fed her and she is fine thank you regards”

Mr and Mrs Scott and Sapphire the dog, Cairo Egypt ,August 2009

“Hi Christine just to let you know they Saphi arrived yesterday safe and sound. Egyptian customs were predictably slow (4 hours), but she’s home now and settling in. Thanks for all your help and best regards”

Mr Binder and puppy Stavanger Norway July 2009

“Hi Christine please find enclosed photos of Kitty a Staffordshire bull terrier bitch you shipped to Norway earlier this year. I have passed your details onto 2 people, 1 sending a pup to the same destination in Norway. His name i.e. Edward. The other person is a lady called Gill Mcdermott, she is sending 1 puppy to Sweden & 1 to Canada.

Thank you very much for all your help. Kindest regards”

Mr and Mrs Fox and kids and Tilly the dog, Oman, July 2009

“Hi Christine I’m so glad we found you, as I am sure other pet agents certainly wouldn’t have helped us as much. When we return to the UK we will certainly use you again as I believe Tilly will need to be in quarantine, although I will keep her vaccination up to date. Once again I do appreciate your help.”

Mrs Barber and Darcy and Bingley the dogs,  Palmerston North New Zealand, June 2009

“Hello Christine sorry for taking so long in letting you know how Darcy and Bingley are. Computer problems. Anyway Darcy and Bingley arrived in absolutely excellent condition. They didn’t smell and hadn’t slept in anything unpleasant.

Their transport crates were large and roomy and I loved the writing you had put on the top letting people know what their names were and that they were friendly and would love someone to talk to them. Thank you very much christen for the extra work you put in taking to maf in New Zealand I really appreciate it. Darcy and Bingley have settled well and loving it here. I would certainly recommend you to anyone considering exporting their animals.

Thank you very much.”

Mrs Priestley and Bert Harley and Pippa the dogs, Halifax Canada, May 2009

“Hi Christine just to let you know that the dogs arrived safely and happy as could be expected. Still had 2 and half hours drive this end to get home but they settled into their new home quickly and are all ready for their first day as Canadians!!! Thanks for looking after them so well”

"Hi Christine
I have only just been able to connect to an internet - just want to let you know that they arrived safely and have really settled in great they love there new garden mind you they did not like the food at first but they have now accepted thats all they going to get.

Thanks for all you help with them"

Mrs Fry and Bruno, Ibiza, April 2009

"Bruno settled in nicely, hasn't eaten any spanish dogs yet and landlord
still fully intact- so far, so good! Thanks again to you all for being there
when I needed you. Love to all, X"

Mrs Webber Perro the dog and Shelby the cat Palma, Spain, April 2009

“Christine once again thank you for your help and advice with regard to our moving the dog, Pero and the cat Shelby over to Mallorca. They both arrived safely without a hitch. As promised, although a little late, two pictures for your noticeboard. Thank you again.”

Mr and Mrs Ridlington and Cutty the cat Dublin March 2009


"Dear Christine and Gerry
This is just a quick email to Thank you once again for flying out with
CuttyCat to Dublin a few weeks ago.
He has settled in really well and now after 2 weeks i am letting him
out and not supervising his garden visits. Hes sticking close to
home, so i guess hes taking his time to work it all out.
I was very impressed with your kindness and thoughtfulness in the
transportation of CuttyCat and have already recommended you to all my
friends should they ever need your services.

Thank you once again
Kindest regards"

Mr and Mrs Veitch and Topsy and Ginger New Zealand February 2009

"Dear Christine thank you for all your help. Both cats are fine and well. They are settling in now which is good. Thank you again."

The Macmanus family and Bailey USA February 2009

Hi Christine and Gerry

"Bailey arrived here on time this evening in amazingly good mood! He had travelled with Steven Seagal's German Shepherds, so was full of celebrity news!

Will give him a few days rest and then send you a snap of him in his new home. Thankyou so much for your care of him ( sorry for the panic today- it was all going a bit nuts here!)

Best wishes"

Bailey Macmanus Age 11 in his new home in the USA March 2009 "Have been meaning to send you this pic for weeks! Bailey has adapted really well and is enjoying life in the OC! Hope all well with you and yours"

The Cooke family and Patch Australia February 2009

"Hi Chistine
 
Sorry i have not emailed earlier.  My computer has been in for repair.  I just wanted to thank you once again for all the care you have taken with Patch.
 
Patch arrived safely and i have seen him almost every day and he is great.  He knew who we were straight away and the children have seen Patch the only problem was they both cried when they had to leave him in quarrantine. 
 
Once again i cant thank you enough for all your help."

Mr and Mrs Summers and Storm the Dog Paphos Cyprus January 2009

“Hope pic of Storm gets to you he is settling in ok now thank you for all your help xx from Storm”

Amanda Hill and Jinx China January 2009

"Hi Christine we dropped Jinx off at world cargo earlier this morning and you will be glad to hear everything went smoothly! She didn't enjoy the car journey much, but by the time we got there she was sleepy and very calm. Thank you so much for your help and support with helping us move Jinx out to Shanghai, it just wouldn't have been the same without her ! Thanks again Christine."

Karyn Fryer and Tonto, Gizmo and Mitzi Aicante September 2008

"To Christine and the crew thank you very much for ensuring my three special girls Tonto, Gizmo and Mitzi were looked after and departed the UK for Alicante airport safely, they have settled in really well  enjoying the warm sunshine, sunbathing and enjoying the fact that it is dry here. I'm sure they will love their holiday here and I will be in contact next September to bring them home. Thanks again"

Mr and Mrs Jobe and Zara the dog, Senegal, September 2008

Coco arrived fit and well, although Cyprus Customs insisted on another CYP £51 for out of hours collection.

Mr and Mrs Anderson, Auckland, New Zealand - December 2006

Just a short note to say thanks to you and all your staff for looking after Basil our cat before shipping and also for the efficient way in which all the documentation was handled.  We picked him up the morning he flew in and he's been fine but finding it hot here with his winter coat, hence spends all day under my daughters bed and comes to life in the night.

 I would have dropped you a note earlier but its taken until now to get the internet up and running - shipping still to arrive.

Many thanks again - I'll recommend you to the shippers I used as they are from South Wales and seem to only suggest a kennels in Heathrow area.

Regards  Catherine Anderson & Family

I was really worried and stressed about putting them on a plane but you were great and took a lot of the worry away. So thank you again!"

Mr and Mrs Rapa Hurrell Gozo, September 2006

David Jones, October 2006

Karen McSpadyen, October 2006

My chocolate Labrador Biscuit who flew from East Midlands to Alicante on the 24th October arrived safe and well, he is currently enjoying his walks on the beach and is getting on very well with his new doggie friend Bramble who he lives with.

Many thanks for all your help and advice.

Sarah Hexamer New Zealand, October 2006

Nicola Boyle, Valencia Spain May 9, 2006.

Jess and Moira  Spain,  May 2006.

"Many thanks for helping me to get a beloved furry companion to accompany me in the journey through a doorway to a new life.

People would say its an odd thing to do just for an ordinary cat, they just don't understand that there is no such thing as an ordinary cat"

Ryan and Kitty, Spain, November 2005

"We would like to say a big THANK YOU for making all the arrangements everything went purrfectly and we would not hesitate to recommend your services to anyone who asked."